Moving Around
We offer new and improved ways for citizens to move around the city using different modes of transportation and a network of streets, paths, and bike and bus routes.
Challenges and Key Strategies
Strategies for Success
- Implement the long-term transit strategy, setting out the appropriate mix of frequency versus coverage within a vision of rapid transit corridors linking neighbourhoods and creating a guide to investment, transportation and urban planning decision making.
- Increase communications with customers through education about appropriate public transit and the role customers play in providing service.
- Implement the Intelligent Transportation System project and significant software upgrades to improve transit customer experience.
- Create a proper baseline of the complete pavement condition using automated and semi-automated data collection allowing for better decision making and funding allocation.
- Collaborate with SGI and other partners to implement Strategic Traffic Safety Action Plan – emphasizing reducing distracted and impaired driving.
- Explore options to improve curb, sidewalk, and facility accessibility for wheelchair users and citizens with limited physical mobility.
- Develop a Transportation Master Plan using outputs from the Growth Plan and Active Transportation Plan that is practical and useful for vehicles, buses bicycles and pedestrians.
- Advancing the timeframe for implementing the North Downtown Master Plan.
- Formalize levels of service for all operations for endorsement by City Council and to enhance stakeholder awareness of the service delivery for each program.
Achievements
- Sidewalk Condition Assessment completed by the Asset Preservation Section, allowing future funding requests and maintenance strategies to be strategic in nature.
- All non-Access Transit busses now have bicycle racks which increases the ability of people to combine cycling and transit to move around.
- Work tracking and training program implemented within the Roadways and Operations and Water and Waste Stream Divisions to improve customer service and reduce the creation of duplicate work requests regarding roadway issues needing inspection and/or immediate safety preservation action.
Challenges
- Transit ridership in 2014 was influenced by route cancellations, inconsistent service, and a labour disruption.
- Traffic impacts when roads are under construction could be lessened through promoting transit and active transportation choices.