Public Pay Parking
March 20, 2020 - Temporary Changes to Pay Parking Requirements
Effective immediately payment is no longer required in any City of Saskatoon designated pay parking zones. In addition, motorists will not be required to adhere to posted time limits in these zones.
- Parking lots operated by 3rd party private operators are not exempted from pay parking unless otherwise indicated at the lot.
- FlexParking stations and the Way to Park app will be reprogrammed to indicate that parking is "free" - messaging will be updated when services are back to normal. The City will not be able to reimburse payment to people who pay for parking during this time.
Enforcement will continue for all other parking restrictions, such as:
- No Stopping signs
- No Parking signs
- Detour and Reserve Parking signs
- Accessible Parking signs
- No parking in alleys unless active loading/unloading is taking place.
Public parking in the Downtown, Broadway, Riversdale, River Landing and Sutherland areas, as well as streets adjacent to St. Paul's and Saskatoon City Hospitals, is metered from 9:00 a.m. to 6:00 p.m., Monday to Saturday. Payment is not required outside these hours, on Sundays or on statutory holidays (New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Saskatchewan Day, Labour Day, Thanksgiving Day, Remembrance Day and Christmas Day).
The current public parking rate is $2.00 per hour, with a minimum purchase of $0.25 (7.5 minutes) at a FlexParking station or $0.50 (15 minutes) using the WayToPark app . Payment is only required in pay parking areas. Watch for the "Pay Parking Zone" signs.
Parking time limits vary by location. Watch for signs wherever you are parking. If you have reached the posted time limit but need more time in the area, move your vehicle to another block face, e.g. around the corner or across the street. Any time left on your paid session will still be valid in your new location.
FlexParking - pay once, park anywhere!
The City's FlexParking system makes paying for parking easy in Saskatoon. Simply purchase parking from any FlexParking pay station, or by using the WayToPark app, and your paid session is valid at any public pay parking space across Saskatoon.
For example, if you purchase three hours of parking at a Downtown FlexParking station at 10:00 a.m., you can finish your business Downtown and move to Riversdale, then Broadway, then any other FlexParking parking area until your session expires at 1:00 p.m. Remember parking time limits vary by location and your session does not pause while you are driving.
FlexParking Stations - How to Use
Once you have parked your vehicle, find any FlexParking station.
- Enter your vehicle license plate number
- Pay for the amount of parking time you need
- Check that your payment information and license plate number are correct, then confirm your transaction
- Print a receipt (OPTIONAL)
That’s it! Your vehicle is validated to park for the amount of time purchased. You do not need to display a receipt or ticket on your dashboard.
If you make a mistake, as long as you haven’t confirmed your transaction, you can cancel your purchase at any time and start over.
FlexParking Stations - Payment Options
FlexParking pay stations accept:
- Coins (quarters, loonies and toonies)
- Credit Cards (Visa and MasterCard)
- City Parking Cards (available at the City Hall Payment Centre cashiers)
- WayToPark App Payment
The stations are not equipped to accept bills or debit cards at this time.
Parking shouldn't be a hassle. The WayToPark app eliminates the need of going to a FlexParking station to pay for public parking. Instead, you can pay directly from your smartphone!
The app contains a variety of features that allow users to enter and save multiple license plate numbers and credit cards, print or view receipts and also extend current parking sessions. WayToPark is available for download on both iOS (App Store) and Android (Google Play) devices. For a tutorial on how the app works, visit www.waytopark.com.
WayToPark App - Payment Options
- Credit Cards (Visa and MasterCard)
- City Parking Cards (available at the City Hall Payment Centre cashiers)
WayToPark uses the highest possible security for all transactions and all card numbers are encrypted. Please note that the app is currently not equipped to accept debit cards at this time.
WayToPark is a third party app developed, maintained and updated by CALE, a global leader in parking payment solutions. Should you have issues with the WayToPark app, please contact the service provider directly at firstname.lastname@example.org.
City Parking Lots
The City of Saskatoon has four 9-hour parking lots located throughout the Downtown and Riversdale. View the Public Pay Parking Area Map for specific lot locations.
The FlexParking stations located within each of these lots are specially programed to accept payment for up to 9-hours of parking. You can also use the WayToPark app; however, it will only allow you to pay for 3-hours at a time.
Please Note: The City lot located next to the YMCA on the corner of Idylwyld and 22nd Street is adjacent to an Impark lot. Please ensure you know which lot you have parked in before confirming your payment.
Frequently Asked Questions
Why do I have to enter my license plate number?
The FlexParking system is a pay by license plate system. Much like a password, your license plate number must be entered correctly for the system to know you've paid for parking. Without a plate number, or with an incorrect plate number, Parking Enforcement officers cannot confirm you have paid to park your vehicle in a public space. They cannot search for a similar plate number or confirm your payment with the wrong information. Vehicles with license plate numbers that have no valid record of payment will be ticketed.
I have a meeting or appointment from 8:30 a.m. to 9:30 a.m., how do I pay for the last half hour?
Both the FlexParking pay stations and the WayToPark app accept payment from 7:00 a.m. to 6:00 p.m. Payments made before 9:00 a.m. will be held until 9:00 a.m., so you can pay for the needed 30 minutes of paid parking at 8:30 a.m.
Can I be refunded for unused time?
No. Just like with old coin meters, there are no refunds for unused time that has been purchased.
That said, your FlexParking purchase is valid in any metered parking space across Saskatoon. If you have unused time left on your paid session, you can park in any other FlexParking area until it expires. Remember parking time limits vary by location and your session does not pause while you are driving.
I moved my car but still had time remaining. Can I apply the unused time to another location?
Yes! Your paid session is valid at any City of Saskatoon pay parking space across the city until it expires. This does not apply to private lots or restricted parking areas. Please note that your session does not pause while you are driving.
Where do I get a Pre-Paid City Parking Card? How much do they cost?
Parking cards are available for purchase at the City Hall Payment Centre (cashiers).
- The $5.00 fee is a non-refundable deposit fee.
- Parking cards are re-loadable at the City Hall Payment Centre.
- You can check your card balance at https://epursebalance.com/2790
- City Parking cards can be used at City of Saskatoon FlexParking stations and the WayToPark app.
- City is not responsible for lost or stolen cards.
How does Parking Enforcement know that I have paid for parking?
Parking Enforcement will check the actual plate numbers displayed to identify which parked vehicles have paid for parking and which have not, at any given time. The paid parking session information is saved on a server and accessed by Parking Enforcement. To ensure you have a valid paid session, please enter the license plate number exactly as it is displayed on the vehicle license plate you have parked.
I have received a fine although I have paid for my parking.
First, please be respectful to the officer. You may receive a paper ticket, but don’t worry! With verification of payment, an officer’s error can certainly be corrected at the time of the ticket or through the “Request to Review” (RTR) process. Please call Customer Service at 306-975-2400 to initiate an RTR.
All parking tickets go through a review system where tickets that have been issued in obvious error are cancelled. We encourage you to wait 2 business days and then check if your ticket still holds by searching for your ticket number.
FlexParking Pay Stations:
Do I need to take a receipt?
A receipt is not required to validate your transaction. Entering your correct license plate number, paying for your session, and confirming your transaction is all you have to do. If you do not want a receipt, simply follow the instructions on the display panel to skip this option.
If you require reimbursement from your employer or if you prefer to keep paper records of your transactions, a receipt may be useful to you. Simply follow the instructions on the display panel to print your receipt.
Do I need exact change?
Yes. If you are paying with coin you'll need to use exact change, just like with old coin meters.
FlexParking stations will not calculate or give change for accepted purchases. For example, a $2 coin can only be used to purchase one hour of parking. The pay station will not give change if you wish to purchase less than an hour with a $2 coin.
FlexParking stations are outfitted with a coin return slot for coins that aren't recognized by the machine. If you try to pay with change that doesn't register time, please check the coin return slot below the instruction panel.
What do I do if a pay station is temporarily out of service?
If you find that a pay stations terminal is not functioning, please use the WayToPark app or go to another pay station, as vehicles that have not paid for parking will be ticketed. A pay station being out of service does not mean you do not have to pay for parking.
How do I know which zone number I should use with WayToPark?
Parking in Saskatoon is one zone fits all! Zone 6001 is used for all City of Saskatoon paid parking locations throughout the Downtown, Broadway, Riversdale and Sutherland areas, and adjacent to City Hospital and St. Paul’s Hospital. The zone number will automatically be displayed if your phone’s location services are turned on. If not, enter either "City of Saskatoon Pay Parking" or "6001" in the search bar. After you’ve used the app once, the zone number will be stored in your “recent” zones.
Do I need to include spaces when entering my license plate number into WayToPark?
No, enter your plate information without spaces.
Can I register several vehicle license plates and credit cards to my WayToPark account?
Yes, there is no limit to the number of vehicle license plates or credit cards that you can register. WayToPark can be used, for example, to account for private and business-related parking sessions separately. It is also possible to have several ongoing parking sessions for different vehicles.
Please be aware that if you register more than one vehicle license plate within the app, it will default to one plate. Ensure you select the correct license plate before confirming your parking session.
How can I find out if my parking transaction was processed?
After confirming the transaction details, the details will appear under “Ongoing”
I made a mistake when inputting the zone, duration or license plate into WayToPark. What can I do?
Users are unable to change parking transaction details once the parking session has been confirmed. Please take care to enter your information correctly under “My Info” and then be diligent to ensure you’ve selected the correct info before confirming the purchase. If you have parked under the wrong location or vehicle license plate, please start a new transaction with the correct details. Payment with an incorrect plate could result in a valid parking ticket.
How do I “top up” my WayToPark session?
If your WayToPark parking session is about to expire, you can top up your time through the WayToPark app. The app will notify you before time is about to expire (make sure you turn on notifications in your phone settings). Click on the “Extend” option and select the increased time. Remember parking is limited to a maximum amount of time, which varies depending on location. Watch for signs!
If I paid for parking through an on-street FlexParking station, can I extend my parking session using the WayToPark app?
If you paid for parking at a FlexParking station and your parking session is about to expire, you can start a new session through the WayToPark app. Simply start a new parking session and complete your transaction through the WayToPark app.
I can’t add more time to my parking, why?
You are most likely trying to exceed the maximum parking time allotment for the area you are parked at.
Why has WayToPark refused my payment?
This could be due to several reasons, for example:
- The card has expired.
- There is insufficient funds in your account to process the transaction.
Please check the expiry date on the registered card that you are using for the purchase. If the card has expired, delete it and add a valid card.
How do I get a receipt for a previous transaction in WayToPark?
You will find receipts of your completed purchases in “My info” “Parking History”. The receipt (PDF) can be sent to an email by clicking "Send receipt".
I have forgotten my username for WayToPark. What do I do?
Your username is usually the email address you used when you registered your account. If not, please email the WayToPark support team at email@example.com.
I get the message “Communication error with server”. What do I do?
Check to ensure you have cellular data coverage or are connected to Wi-Fi. Some Wi-Fi access points require a log in, ensure you are logged in and have Wi-Fi access. If this does not work, please make your way to an on-street FlexParking station.
I received a “Server request timeout” message. What do I do?
This rare message may indicate the app server is current experiencing issues. Please wait a moment and retry. If you cannot complete the purchase, please make your way to an on-street FlexParking station.
How do I get a Promotion Code for WayToPark?
This is a feature currently provided on the world-wide WayToPark app. It does not have a use here in Saskatoon yet, but may in the future.