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Key Civic Infrastructure Status

“Maintain bridges, roads, sidewalks, water lines, and sewer lines so they are improving every year (B Service Level)” measures success in maintaining our key civic infrastructure.   With a “B Service Level”, the backlog of required maintenance declines slowly and once the backlog is eliminated, the asset condition is maintained.

How are we doing? 

Funding has been increasing to maintain key infrastructure, particularly “roads and sidewalks.”  Continued investment is needed to meet "B Service Levels" in the future for other key infrastructure.

In the past, funding for bridges and structures did not keep up with what was needed to maintain bridges and structures at their lowest lifecycle cost.  Continuing with “B Service Level” funding is expected to eliminate the current maintenance backlog by 2023 at which point funding can be stabilized to maintain conditions.


An annual “B Service Level” requires funding for an “acceptable” level of service to citizens and a slow improvement to the overall condition of the asset.  With a “B Service Level”, the backlog of required maintenance declines slowly and once the backlog is eliminated, the asset condition is maintained.  Adequate funding is needed to both meet the public’s current expectations and maintain the assets with minimum long-term costs (lowest life cycle costs).

Key Civic Infrastructure includes bridges, structures, roads, sidewalks, water, and sewer infrastructure.  

The following table describes service levels:

Asset Service Levels

Level of Service

Asset Condition


A Getting Better Quickly Sufficient expenditures to maintain and keep assets in optimal condition.  Asset condition/value improves to optimal levels, eliminating any backlog.
B Getting Better Sufficient expenditures to increase asset condition/value and decrease backlog slowly over time.  Once backlog is eliminated, the funding is sufficient to maintain condition without a backlog.
C Maintained Sufficient expenditures to keep assets in constant condition over time.  The backlog remains constant.
D Maintain Assets that are in Very Poor Condition Sufficient expenditures to replace assets when they completely fail.  Insufficient funding to treat all segments requiring preservation and restoration work, and the backlog will slowly increase with time.
E Getting Worse Insufficient expenditures to maintain asset condition.  Asset condition deteriorates annually.  Some assets may need to be closed or removed from service.
F Getting Worse Quickly Asset condition/value decreases rapidly.  Assets are frequently removed from service due to deterioration as insufficient funding exists to replace all completely failed segments.


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